- You warrant that the personal information, which you are required to provide when you register as a customer, is true, accurate, current and complete in all respects; and you will notify us immediately of any changes to the personal information by contacting us by email.
- You agree not to impersonate any other person or entity or to use a name that you are not authorised to use.
PURCHASE OF PRODUCTS
- Each product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on our website are correct at the time when the relevant information was entered onto the system.
- We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our website.
VOUCHER CODES & PROMOTIONS
- These cannot be used in conjunction with other voucher codes or promotions and will not work on already discounted goods.
- We reserve the right to withdraw any promotional discounts and to refund any orders that involve the use of invalid or incorrect voucher/ discount codes.
- The total cost of your orders is the price of the products ordered plus delivery charges. Payment can be made by any of the methods specified in the payment section of this website and payment will be debited and cleared from your account prior to dispatch of orders. You confirm that the credit or debit card that is being used is yours.
REFUSAL OF TRANSACTION
- We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.
- We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
- All purchases are shipped using Pos Malaysia within 48 hours of completed transaction. Shipments are processed Monday – Friday. Any orders falling on a weekend or holiday will be processed the following business day.
- The delivery is free on all orders within Malaysia. Worldwide standard shipping charges are RM35.00 (approximately US$10.15). Should the actual cost is less than what you paid for we will return the balance to you through Paypal.
- More details on shipping here.
RISK OF LOSS
- To prevent any delivery incidents (wrong addresses, impossible to find someone at home etc.) it is necessary to fill in the corresponding form correctly. You are advised to indicate a contact telephone. All our orders are made pursuant to a shipment contract, we therefore cannot accept responsibility or liability for the loss made by these shipping companies.
RETURNS & EXCHANGES
- We do our best to ensure your item is packaged properly before we send it out. All deliveries must be signed for and any damages notified to us within two days of receipt of delivery. We will happily replace the damaged item provided;
- Returned within 7 days of when the item was received by the buyer.
- In a resalable condition; new with tags and label.
- You are responsible for the shipping costs of returning the item and item will reship at our cost. In the event the item cannot be replaced (i.e. it is an original one-off), arrangements for a refund will be made (please note that in this case shipping is not refundable).
- If you have any questions relating to these conditions please do not hesitate to contact us.